What they built
Five specialist agents on Amazon Bedrock AgentCore that classify and read payslips and bank statements, run serviceability calculations and verify them against lending policy, then hand the banker a result to review for mortgage and credit-card applications.
The result
12,500 banker hours saved in the first month of operation, July 2026, annualised at 150,000 hours (AFR, 5 August 2026).
The number covers lending assessment work across mortgage and credit-card applications; first month of operation.
Guardrails
Specialist agents each handle one step (bank-statement scrutiny, payslip extraction, policy verification); a verification agent checks payslip details against policy and required calculations; the banker reviews the output and continues the application.
The layer: agents, traceability and evals
Each agent has one narrow task, a named owner and an action log.
- Agents with one narrow job and an identity
- A trace of every tool call and decision
- Eval sets that gate every change
Read the guide to agents, traceability and evals.
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