What they built
Two agentic systems built on a cleaned proprietary policy-level dataset: one runs new-client policy processing, the other automates human-intensive policy checking; delivered by a seven-person team with Version 1.
The result
New-client policy processing cycle cut 94%; close rates doubled; 120 bps EBITDA margin uplift worth USD 10M; first use case went from concept to production in 14 weeks.
The number covers FRP-wide EBITDA effect of the two agentic solutions; cycle-time figure is new-client policy processing.
The layer: agents, traceability and evals
Each agent has one narrow task, a named owner and an action log.
- Agents with one narrow job and an identity
- A trace of every tool call and decision
- Eval sets that gate every change
Read the guide to agents, traceability and evals.
Playbooks that use this case