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TwinMed: 3,200 purchase orders a month supported by agents

TwinMed (medical-supply distribution) reported this on 30 Sep 2026 in vendor case with a named customer (source). It belongs to the agents, traceability and evals layer.

What they built

Five procure-to-pay agents, three in production, that run routine supplier follow-up across purchase orders.

The result

Agents support about 3,200 purchase orders a month across 260 suppliers.

The number covers procurement follow-up work; volume metric, no cost or cycle-time outcome disclosed.

“The agents handle routine follow-up work, while TwinMed's supply chain team keeps decision authority,” TwinMed said.

Guardrails

Supply-chain team keeps decision authority; agents handle follow-up only.

The layer: agents, traceability and evals

Each agent has one narrow task, a named owner and an action log.

  • Agents with one narrow job and an identity
  • A trace of every tool call and decision
  • Eval sets that gate every change

Read the guide to agents, traceability and evals.

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We map how your company runs, pick the first processes with your leadership team, and put them on agents.