Genpact: 50%+ of revenue no longer tied to headcount
Genpact (business process services) reported this on 6 Oct 2026 in company self-report (source). It belongs to the agents, traceability and evals layer.
What they built
Agentic delivery for back-office processes such as accounts payable, sold as fixed-fee, usage-based and outcome-based contracts.
The result
Over 50% of revenue now de-linked from headcount; offers to take invoice processing from $5 to a guaranteed $3 per invoice.
The number covers company revenue mix per its global agentic AI officer (ET interview, Oct 2026) and an illustrative AP offer.
“…your invoice processing is currently running at $5 per invoice; we will guarantee a $3 one,” Genpact said.
The layer: agents, traceability and evals
Each agent has one narrow task, a named owner and an action log.
banker hours saved in the first month of operation, July 2026
Five specialist agents on Amazon Bedrock AgentCore that classify and read payslips and bank statements, run serviceability calculations and verify them against lending policy, then hand the banker a result to review for mortgage and credit-card applications (source).
EBITDA uplift from two agent systems, Partners Group says
Two agentic systems built on a cleaned proprietary policy-level dataset: one runs new-client policy processing, the other automates human-intensive policy checking; delivered by a seven-person team with Version 1 (source).
per ocean or air freight quote, down from one to three days
Hundreds of in-house AI agents embedded across the shipment lifecycle (quoting, orders, appointments, missed-pickup checks) and now ocean and air quoting, ocean booking and customs brokerage, built and run under a lean waste-removal discipline by 450+ in-house engineers and data scientists (source).
We map how your company runs, pick the first processes with your leadership team, and put them on agents.