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Unilever: Days → minutes for finance analysis, the company says

Unilever (consumer goods) reported this on 17 Jul 2026 in vendor case with a named customer (source). It belongs to the data and ontology layer.

What they built

Databricks AI/BI Genie on a centralised finance data lake governed by Unity Catalog, for plain-language finance questions, starting in Latin America.

The result

Finance analysis that took days now takes minutes; 1,200+ users targeted; multi-million-euro annual cost avoidance expected from customer analysis and credit-risk monitoring.

The number covers finance teams; the euro figure is an expectation; a realised result is not reported.

“What used to take days now takes minutes,” Unilever said.

The layer: data and ontology

Shared definitions of your metrics and records, used by both staff and agents.

  • One definition for every metric that matters
  • Linked objects across ERPs, CRM and documents
  • A log of human decisions and their reasons

Read the guide to data and ontology.

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  • 2 months

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    A Genie-based research agent on Databricks that answers finance and store-operations questions about the labour-demand forecast, with explanations, replacing data scientists answering stakeholder emails (source).

We map how your company runs, pick the first processes with your leadership team, and put them on agents.