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Uber: Thousands of internal tools exposed to agents with zero service changes

Uber (mobility and delivery) reported this on 1 Oct 2026 in company self-report (source). It belongs to the data and ontology layer.

What they built

An MCP Gateway and Registry that auto-crawls Uber's internal service definitions and exposes existing HTTP/gRPC APIs as agent tools, with tool-level authorisation and redaction for humans, services and agents.

The result

Hundreds of MCP servers and thousands of tools catalogued, exposed with zero changes to downstream services.

The number covers infrastructure scale; productivity outcome published is not reported.

“…existing APIs are the fastest way to provide tools to an agent,” Uber said.

The layer: data and ontology

Shared definitions of your metrics and records, used by both staff and agents.

  • One definition for every metric that matters
  • Linked objects across ERPs, CRM and documents
  • A log of human decisions and their reasons

Read the guide to data and ontology.

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We map how your company runs, pick the first processes with your leadership team, and put them on agents.