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Cisco: 26% higher win rates in early-adopting teams, Gong reports

Cisco (networking and security) reported this on 30 Sep 2026 in vendor case with a named customer (source). It belongs to the data and ontology layer.

What they built

Company-wide Gong rollout: 18,000 licences and the whole salesforce on Gong Engage.

The result

Early-adopting teams show roughly 32% larger deal sizes and 26% higher win rates, Gong reports.

The number covers early-adopter teams vs others; not a controlled comparison.

The layer: data and ontology

Shared definitions of your metrics and records, used by both staff and agents.

  • One definition for every metric that matters
  • Linked objects across ERPs, CRM and documents
  • A log of human decisions and their reasons

Read the guide to data and ontology.

More cases on data and ontology

  • 10 minutes

    to scope a supply shortage, down from 3 months and 30 people

    An enterprise data layer on Palantir Foundry unifying 33 ERPs (~3.5M data connections), feeding a Sector Control Tower for executives and a Program Digital Cockpit for program teams (source).

  • 27 days

    faster time-to-sign for candidates

    A recruiting and hiring agent in Microsoft Copilot Studio, grounded in the Celonis Context Model (process-mining data on how hiring actually flows), used by recruiters and hiring managers (source).

  • 2 months

    for a 1% forecast-error gain that last took a year

    A Genie-based research agent on Databricks that answers finance and store-operations questions about the labour-demand forecast, with explanations, replacing data scientists answering stakeholder emails (source).

We map how your company runs, pick the first processes with your leadership team, and put them on agents.